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Qwen3 Coder 480B Turbo (Venice) on Run business WhatsApp customer messages with an agent

QQwen3 Coder 480B Turbo (Venice) · venice-mini-agent v1.2 · cloud · 2026-10-15 · by @bobsiopener

Trust 80%Fully autonomouspartial · 0 retries
Cost
$0.0032
Wall time
13s
Human step-ins
0
Outcome
Partial

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Summary

Exact prompt

You are a customer-messaging agent for a mock business (no real WhatsApp). Process each message in inbox.jsonl using only facts from kb.md and availability in slots.json. Write replies.jsonl (one JSON per line: {"to": phone, "text": reply}) in the same order, update slots.json for bookings/cancellations (value = customer name, null = free), and write log.csv with header phone,name,intent,action for every message. If a requested slot is taken, offer the nearest free slot instead of booking.

Task prompt given to the agent (headless, offline, synthetic fixture inputs): You are a customer-messaging agent for a mock business (no real WhatsApp). Process each message in inbox.jsonl using only facts from kb.md and availability in slots.json. Write replies.jsonl (one JSON per line: {"to": phone, "text": reply}) in the same order, update slots.json for bookings/cancellations (value = customer name, null = free), and write log.csv with header phone,name,intent,action for every message. If a requested slot is taken, offer the nearest free slot instead of booking. Inspired by https://agentusecases.ai (listing: 'Run business WhatsApp customer messages with an agent', X source) (unverified; not checked with the author). This is an independent re-run on a reproducible synthetic task; it does not report or reproduce the original post's numbers. Cost is real Venice spend (paid from DIEM credit), as reported by Venice.

Success criteria: All automated rubric checks pass: 6 replies to the right numbers; Tom: $120 and Aetna accepted; Lena booked Oct19 9:00; Ravi not double-booked, offered alternative; Rita's slot freed; Omar: closed Sunday + MetLife not accepted; Jess: $350 and booked Sat Oct24 9:00; Oct19 10:00 & Oct20 14:00 still free; log.csv header + 6 rows.

Setup notes: Harness: venice-mini-agent v1.2 via Venice OpenAI-compatible API. Minimal OpenAI-compatible tool loop (/workspace/usecase-runner/venice_agent.py): tools list_files/read_file/write_file/run_shell in the work dir, max 25 turns, max_tokens 16000/call, temperature 0.2, Venice system prompt and web search off, $0.08 per-run cost cap. Identical for all Venice models. Cost source: Venice /api/v1/models model_spec.pricing (USD per 1M tokens), fetched 2026-10-14; cost computed from per-call usage. Paid from Bob's DIEM daily allowance. input_tokens includes cached reads; cached_tokens = cache reads; cache_write_tokens = cache writes (0 if not reported). Single run, no retries; scored automatically (8/9 checks). Runner notes: Adapted: WhatsApp/n8n replaced by mock inbox, KB and slots files. Single run, no retries. Same rubric/score.py as Claude runs. Web disabled.

Metrics

Cost
$0.0032
Wall time
13s
Human step-ins
0
Turns
9
Model usage
ModelInput tokOutput tokCost
QQwen3 Coder 480B Turbo (Venice)venice/qwen3-coder-480b-a35b-instruct-turbo13,4091,255$0.0032

Reproduce this run

  1. Use the use case prompt on the use case page.
  2. Same setup: Qwen3 Coder 480B Turbo (Venice) (venice/qwen3-coder-480b-a35b-instruct-turbo) via venice-mini-agent v1.2, cloud.
  3. It counts as a success only if it meets every success criterion: All automated rubric checks pass: 6 replies to the right numbers; Tom: $120 and Aetna accepted; Lena booked Oct19 9:00; Ravi not double-booked, offered alternative; Rita's slot freed; Omar: closed Sunday + MetLife not accepted; Jess: $350 and booked Sat Oct24 9:00; Oct19 10:00 & Oct20 14:00 still free; log.csv header + 6 rows.
  4. Log model, tokens, wall time, human step-ins and the evidence log, then submit it as a reproduction. A different model? Submit a head-to-head rerun.

How runs are scored: Methodology.

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Automated checks

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Evidence log
{"turn": 1, "response": {"service_tier": "default", "id": "chatcmpl-RC1H9Kmu9QJS0elLDglcBBxv", "object": "chat.completion", "created": 1792023166, "model": "qwen3-coder-480b-a35b-instruct-turbo", "choices": [{"index": 0, "message": {"role": "assistant", "content": "I'll help you process the messages according to the requirements. Let me first check what files we have available.\n\n", "reasoning_content": null, "name": null, "tool_calls": [{"id": "call_42d6c55f7fd7cfa2", "type": "function", "function": {"name": "list_files", "arguments": "{\"path\": \".\"}"}}]}, "finish_reason": "tool_calls", "logprobs": null}], "usage": {"prompt_tokens": 622, "completion_tokens": 42, "total_tokens": 664, "prompt_tokens_details": {"cached_tokens": 480}, "cache_read_input_tokens": 480}, "cost": {"usd": 0, "diem": 0.0001319}, "venice_parameters": {"strip_thinking_response": false, "disable_thinking": false, "enable_e2ee": true, "enable_web_search": "off", "enable_web_scraping": false, "enable_web_citations": false, "include_search_results_in_stream": false, "include_venice_system_prompt": false, "enable_x_search": false, "web_search_citations": [], "return_search_results_as_documents": false}}}
{"turn": 1, "tool": "list_files", "args": {"path": "."}, "result": "./inbox.jsonl\n./kb.md\n./slots.json"}
{"turn": 2, "response": {"service_tier": "default", "id": "chatcmpl-Rdp28cNqd3YWIMMF6fx85Znu", "object": "chat.completion", "created": 1792023167, "model": "qwen3-coder-480b-a35b-instruct-turbo", "choices": [{"index": 0, "message": {"role": "assistant", "content": "Let me examine each file to understand the data structure and content.\n\n", "reasoning_content": null, "name": null, "tool_calls": [{"id": "call_bcb8f016391dea9b", "type": "function", "function": {"name": "read_file", "arguments": "{\"path\": \"inbox.jsonl\"}"}}]}, "finish_reason": "tool_calls", "logprobs": null}], "usage": {"prompt_tokens": 690, "completion_tokens": 36, "total_tokens": 726, "prompt_tokens_details": {"cached_tokens": 640}, "cache_read_input_tokens": 640}, "cost": {"usd": 0, "diem": 9.71e-05}, "venice_parameters": {"strip_thinking_response": false, "disable_thinking": false, "enable_e2ee": true, "enable_web_search": "off", "enable_web_scraping": false, "enable_web_citations": false, "include_search_results_in_stream": false, "include_venice_system_prompt": false, "enable_x_search": false, "web_search_citations": [], "return_search_results_as_documents": false}}}
{"turn": 2, "tool": "read_file", "args": {"path": "inbox.jsonl"}, "result": "{\"from\": \"+15550001\", \"name\": \"Tom Hale\", \"text\": \"Hi, how much is a cleaning and do you take Aetna?\"}\n{\"from\": \"+15550002\", \"name\": \"Lena Park\", \"text\": \"Can I book a new patient exam Monday Oct 19 at 9am?\"}\n{\"from\": \"+15550003\", \"name\": \"Ravi Shah\", \"text\": \"I'd like Monday Oct 19 at 11am for a cleaning please\"}\n{\"from\": \"+15550004\", \"name\": \"Rita Gomez\", \"text\": \"Please cancel my Saturday Oct 24 10am appointment\"}\n{\"from\": \"+15550005\", \"name\": \"Omar Ali\", \"text\": \"Are you open Sunday? I have MetLife insurance, is that ok?\"}\n{\"from\": \"+15550006\", \"name\": \"Jess Wu\", \"text\": \"Whitening price? And book me the earliest free Saturday slot\"}\n"}
{"turn": 3, "response": {"service_tier": "default", "id": "chatcmpl-R7daU2tQseNdYkULBAIVKvmI", "object": "chat.completion", "created": 1792023168, "model": "qwen3-coder-480b-a35b-instruct-turbo", "choices": [{"index": 0, "message": {"role": "assistant", "content": "", "reasoning_content": null, "name": null, "tool_calls": [{"id": "call_096434e0ace73deb", "type": "function", "function": {"name": "read_file", "arguments": "{\"path\": \"kb.md\"}"}}]}, "finish_reason": "tool_calls", "logprobs": null}], "usage": {"prompt_tokens": 983, "completion_tokens": 22, "total_tokens": 1005, "prompt_tokens_details": {"cached_tokens": 704}, "cache_read_input_tokens": 704}, "cost": {"usd": 0, "diem": 0.00015881}, "venice_parameters": {"strip_thinking_response": false, "disable_thinking": false, "enable_e2ee": true, "enable_web_search": "off", "enable_web_scraping": false, "enable_web_citations": false, "include_search_results_in_stream": false, "include_venice_system_prompt": false, "enable_x_search": false, "web_search_citations": [], "return_search_results_as_documents": false}}}
{"turn": 3, "tool": "read_file", "args": {"path": "kb.md"}, "result": "# Bright Smile Dental (mock business)\n- Hours: Mon-Fri 8:00-17:00, Sat 9:00-13:00, closed Sunday.\n- Cleaning: $120. Whitening: $350. New-patient exam: $95. Emergency visit: $180.\n- Insurance accepted: Delta Dental, Aetna, Cigna. Not accepted: MetLife.\n- Address: 12 Harbor Rd, Salem, MA.\n- Appointments: book only into free slots in slots.json. Never double-book. Cancel by freeing the slot.\n"}
{"turn": 4, "response": {"service_tier": "default", "id": "chatcmpl-Rzh1KuuPBxqhmesZS4aZy2Rc", "object": "chat.completion", "created": 1792023168, "model": "qwen3-coder-480b-a35b-instruct-turbo", "choices": [{"index": 0, "message": {"role": "assistant", "content": "", "reasoning_content": null, "name": null, "tool_calls": [{"id": "call_eb673e6222f3ae69", "type": "function", "function": {"name": "read_file", "arguments": "{\"path\": \"slots.json\"}"}}]}, "finish_reason": "tool_calls", "logprobs": null}], "usage": {"prompt_tokens": 1150, "completion_tokens": 22, "total_tokens": 1172, "prompt_tokens_details": {"cached_tokens": 976}, "cache_read_input_tokens": 976}, "cost": {"usd": 0, "diem": 0.00013294}, "venice_parameters": {"strip_thinking_response": false, "disable_thinking": false, "enable_e2ee": true, "enable_web_search": "off", "enable_web_scraping": false, "enable_web_citations": false, "include_search_results_in_stream": false, "include_venice_system_prompt": false, "enable_x_search": false, "web_search_citations": [], "return_search_results_as_documents": false}}}
{"turn": 4, "tool": "read_file", "args": {"path": "slots.json"}, "result": "{\n  \"2026-10-19T09:00\": null,\n  \"2026-10-19T10:00\": null,\n  \"2026-10-19T11:00\": \"Existing patient\",\n  \"2026-10-20T14:00\": null,\n  \"2026-10-24T09:00\": null,\n  \"2026-10-24T10:00\": \"Rita Gomez\"\n}"}
{"turn": 5, "response": {"service_tier": "default", "id": "chatcmpl-RLflU6jcHqLaIUH2kANXCQZy", "object": "chat.completion", "created": 1792023169, "model": "qwen3-coder-480b-a35b-instruct-turbo", "choices": [{"index": 0, "message": {"role": "assistant", "content": "Now I'll process each message in order, following the requirements. Let me analyze each message and create appropriate responses.\n\n1. Tom Hale: Asking about cleaning price and if they take Aetna\n2. Lena Park: Requesting to book a new patient exam on Monday Oct 19 at 9am\n3. Ravi Shah: Requesting to book a cleaning on Monday Oct 19 at 11am\n4. Rita Gomez: Requesting to cancel her Saturday Oct 24 10am appointment\n5. Omar Ali: Asking if they're open Sunday and if MetLife insurance is accepted\n6. Jess Wu: Asking about whitening price and requesting to book the earliest free Saturday slot\n\nLet me process these one by one:\n\n", "reasoning_content": null, "name": null, "tool_calls": [{"id": "call_c4b09ea5259241ef", "type": "function", "function": {"name": "write_file", "arguments": "{\"path\": \"replies.jsonl\", \"content\": \"{\\\"to\\\": \\\"+15550001\\\", \\\"text\\\": \\\"Hi Tom! A cleaning is $120. Yes, we do accept Aetna insurance.\\\"}\\n{\\\"to\\\": \\\"+15550002\\\", \\\"text\\\": \\\"Hi Lena! I've booked your new patient exam for Monday Oct 19 at 9am. See you then!\\\"}\\n{\\\"to\\\": \\\"+15550003\\\", \\\"text\\\": \\\"Hi Ravi! Unfortunately, the Monday Oct 19 at 11am slot is already taken. The next available slot is Tuesday Oct 20 at 2pm. Would you like me to book that instead?\\\"}\\n{\\\"to\\\": \\\"+15550004\\\", \\\"text\\\": \\\"Hi Rita! I've canceled your Saturday Oct 24 10am appointment. Your slot is now free.\\\"}\\n{\\\"to\\\": \\\"+15550005\\\", \\\"text\\\": \\\"Hi Omar! We're closed on Sundays. Regarding insurance, we don't accept MetLife, but we do accept Delta Dental, Aetna, and Cigna.\\\"}\\n{\\\"to\\\": \\\"+15550006\\\", \\\"text\\\": \\\"Hi Jess! Whitening is $350. I've booked you for the earliest free Saturday slot on Oct 24 at 9am.\\\"}\"}"}}]}, "finish_reason": "tool_calls", "logprobs": null}], "usage": {"prompt_tokens": 1318, "completion_tokens": 479, "total_tokens": 1797, "prompt_tokens_details": {"cached_tokens": 480}, "cache_read_input_tokens": 480}, "cost": {"usd": 0, "diem": 0.001031}, "venice_parameters": {"strip_thinking_response": false, "disable_thinking": false, "enable_e2ee": true, "enable_web_search": "off", "enable_web_scraping": false, "enable_web_citations": false, "include_search_results_in_stream": false, "include_venice_system_prompt": false, "enable_x_search": false, "web_search_citations": [], "return_search_results_as_documents": false}}}
{"turn": 5, "tool": "write_file", "args": {"path": "replies.jsonl", "content": "{\"to\": \"+15550001\", \"text\": \"Hi Tom! A cleaning is $120. Yes, we do accept Aetna insurance.\"}\n{\"to\": \"+15550002\", \"text\": \"Hi Lena! I've booked your new patient exam for Monday Oct 19 at 9am. See you then!\"}\n{\"to\": \"+15550003\", \"text\": \"Hi Ravi! Unfortunately, the Monday Oct 19 at 11am slot is already taken. The next available slot is Tuesday Oct 20 at 2pm. Would you like me to book that instead?\"}\n{\"to\": \"+15550004\", \"text\": \"Hi Rita! I've canceled your Saturday Oct 24 10am appointment. Your slot is now free.\"}\n{\"to\": \"+15550005\", \"text\": \"Hi Omar! We're closed on Sundays. Regarding insurance, we don't accept MetLife, but we do accept Delta Dental, Aetna, and Cigna.\"}\n{\"to\": \"+15550006\", \"text\": \"Hi Jess! Whitening is $350. I've booked you for the earliest free Saturday slot on Oct 24 at 9am.\"}"}, "result": "wrote 806 chars"}
{"turn": 6, "response": {"service_tier": "default", "id": "chatcmpl-R19ntcLUKyTZAvvxEcdx9HjT", "object": "chat.completion", "created": 1792023173, "model": "qwen3-coder-480b-a35b-instruct-turbo", "choices": [{"index": 0, "message": {"role": "assistant", "content": "Now let me update the slots.json file based on the bookings and cancellations:\n\n", "reasoning_content": null, "name": null, "tool_calls": [{"id": "call_fdcd63d3bb22f4c3", "type": "function", "function": {"name": "read_file", "arguments": "{\"path\": \"slots.json\"}"}}]}, "finish_reason": "tool_calls", "logprobs": null}], "usage": {"prompt_tokens": 1818, "completion_tokens": 38, "total_tokens": 1856, "prompt_tokens_details": {"cached_tokens": 1152}, "cache_read_input_tokens": 1152}, "cost": {"usd": 0, "diem": 0.00033618}, "venice_parameters": {"strip_thinking_response": false, "disable_thinking": false, "enable_e2ee": true, "enable_web_search": "off", "enable_web_scraping": false, "enable_web_citations": false, "include_search_results_in_stream": false, "include_venice_system_prompt": false, "enable_x_search": false, "web_search_citations": [], "return_search_results_as_documents": false}}}
{"turn": 6, "tool": "read_file", "args": {"path": "slots.json"}, "result": "{\n  \"2026-10-19T09:00\": null,\n  \"2026-10-19T10:00\": null,\n  \"2026-10-19T11:00\": \"Existing patient\",\n  \"2026-10-20T14:00\": null,\n  \"2026-10-24T09:00\": null,\n  \"2026-10-24T10:00\": \"Rita Gomez\"\n}"}
{"turn": 7, "response": {"service_tier": "default", "id": "chatcmpl-Rc3TnvMm9GE7CyPxzcjMjAFQ", "object": "chat.completion", "created": 1792023174, "model": "qwen3-coder-480b-a35b-instruct-turbo", "choices": [{"index": 0, "message": {"role": "assistant", "content": "Based on the messages and responses, I need to update slots.json:\n1. Lena Park booked Monday Oct 19 at 9am \u2192 \"2026-10-19T09:00\": \"Lena Park\"\n2. Rita Gomez canceled her Saturday Oct 24 10am appointment \u2192 \"2026-10-24T10:00\": null\n3. Jess Wu booked the earliest free Saturday slot (Oct 24 at 9am) \u2192 \"2026-10-24T09:00\": \"Jess Wu\"\n\n", "reasoning_content": null, "name": null, "tool_calls": [{"id": "call_7833837b7658be11", "type": "function", "function": {"name": "write_file", "arguments": "{\"path\": \"slots.json\", \"content\": \"{\\n  \\\"2026-10-19T09:00\\\": \\\"Lena Park\\\",\\n  \\\"2026-10-19T10:00\\\": null,\\n  \\\"2026-10-19T11:00\\\": \\\"Existing patient\\\",\\n  \\\"2026-10-20T14:00\\\": null,\\n  \\\"2026-10-24T09:00\\\": \\\"Jess Wu\\\",\\n  \\\"2026-10-24T10:00\\\": null\\n}\"}"}}]}, "finish_reason": "tool_calls", "logprobs": null}], "usage": {"prompt_tokens": 2002, "completion_tokens": 298, "total_tokens": 2300, "prompt_tokens_details": {"cached_tokens": 1824}, "cache_read_input_tokens": 1824}, "cost": {"usd": 0, "diem": 0.00058226}, "venice_parameters": {"strip_thinking_response": false, "disable_thinking": false, "enable_e2ee": true, "enable_web_search": "off", "enable_web_scraping": false, "enable_web_citations": false, "include_search_results_in_stream": false, "include_venice_system_prompt": false, "enable_x_search": false, "web_search_citations": [], "return_search_results_as_documents": false}}}
{"turn": 7, "tool": "write_file", "args": {"path": "slots.json", "content": "{\n  \"2026-10-19T09:00\": \"Lena Park\",\n  \"2026-10-19T10:00\": null,\n  \"2026-10-19T11:00\": \"Existing patient\",\n  \"2026-10-20T14:00\": null,\n  \"2026-10-24T09:00\": \"Jess Wu\",\n  \"2026-10-24T10:00\": null\n}"}, "result": "wrote 196 chars"}
{"turn": 8, "response": {"service_tier": "default", "id": "chatcmpl-R5Lr7vnyFFJ3Qv6KnuWctjXX", "object": "chat.completion", "created": 1792023176, "model": "qwen3-coder-480b-a35b-instruct-turbo", "choices": [{"index": 0, "message": {"role": "assistant", "content": "Finally, let me create the log.csv file with the required information:\n\n", "reasoning_content": null, "name": null, "tool_calls": [{"id": "call_db7e014e62d16e28", "type": "function", "function": {"name": "write_file", "arguments": "{\"path\": \"log.csv\", \"content\": \"phone,name,intent,action\\n+15550001,Tom Hale,pricing/insurance,inquiry\\n+15550002,Lena Park,booking,confirmed\\n+15550003,Ravi Shah,booking,offered_alternative\\n+15550004,Rita Gomez,cancellation,processed\\n+15550005,Omar Ali,availability/insurance,inquiry\\n+15550006,Jess Wu,pricing/booking,confirmed\"}"}}]}, "finish_reason": "tool_calls", "logprobs": null}], "usage": {"prompt_tokens": 2321, "completion_tokens": 163, "total_tokens": 2484, "prompt_tokens_details": {"cached_tokens": 2272}, "cache_read_input_tokens": 2272}, "cost": {"usd": 0, "diem": 0.00035253}, "venice_parameters": {"strip_thinking_response": false, "disable_thinking": false, "enable_e2ee": true, "enable_web_search": "off", "enable_web_scraping": false, "enable_web_citations": false, "include_search_results_in_stream": false, "include_venice_system_prompt": false, "enable_x_search": false, "web_search_citations": [], "return_search_results_as_documents": false}}}
{"turn": 8, "tool": "write_file", "args": {"path": "log.csv", "content": "phone,name,intent,action\n+15550001,Tom Hale,pricing/insurance,inquiry\n+15550002,Lena Park,booking,confirmed\n+15550003,Ravi Shah,booking,offered_alternative\n+15550004,Rita Gomez,cancellation,processed\n+15550005,Omar Ali,availability/insurance,inquiry\n+15550006,Jess Wu,pricing/booking,confirmed"}, "result": "wrote 293 chars"}
{"turn": 9, "response": {"service_tier": "default", "id": "chatcmpl-Rjs1eAeVSVAYUfp6YCJAX2sc", "object": "chat.completion", "created": 1792023177, "model": "qwen3-coder-480b-a35b-instruct-turbo", "choices": [{"index": 0, "message": {"role": "assistant", "content": "I have processed all the messages from inbox.jsonl and completed the required tasks:\n\n1. Created replies.jsonl with appropriate responses to each customer message\n2. Updated slots.json to reflect the bookings and cancellations:\n   - Booked Lena Park for Monday Oct 19 at 9am\n   - Freed Rita Gomez's Saturday Oct 24 10am slot after cancellation\n   - Booked Jess Wu for the earliest free Saturday slot (Oct 24 at 9am)\n3. Created log.csv with the interaction details for each message\n\nThe responses were based on information from kb.md regarding pricing, insurance, and hours, and took into account slot availability from slots.json. When a requested slot was unavailable, I offered alternatives as instructed.", "reasoning_content": null, "name": null, "tool_calls": []}, "finish_reason": "stop", "logprobs": null}], "usage": {"prompt_tokens": 2505, "completion_tokens": 155, "total_tokens": 2660, "prompt_tokens_details": {"cached_tokens": 2464}, "cache_read_input_tokens": 2464}, "cost": {"usd": 0, "diem": 0.00034541}, "venice_parameters": {"strip_thinking_response": false, "disable_thinking": false, "enable_e2ee": true, "enable_web_search": "off", "enable_web_scraping": false, "enable_web_citations": false, "include_search_results_in_stream": false, "include_venice_system_prompt": false, "enable_x_search": false, "web_search_citations": [], "return_search_results_as_documents": false}}}

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